Family Services Inc.
Seeking an experienced Medical Office Manager to join our Behavioral Health Network.
The Office Manager will oversee day-to-day operations at our Beacon location providing excellent customer service to our clients.
Title:
Office Manager Salary:
$21.
00 - $23.
00 per hourStatus:
Full-Time, Non-Exempt, 40 Hours per Week Supervisor:
Senior Office ManagerLocation:
Beacon Behavioral Health Center Center Hours:
Mon, Wed, Fri 8:
30am-5:
30pm & Tues, Thurs 8:
30am-7pmSchedule:
Monday - Friday 8:
30am-5:
30pm, coverage may be needed till 7pm on Tuesdays or Thursdays Function:
The Office Manager will provide direct support to the front-end Office Specialists and the multi-disciplinary clinical team at the Behavioral Health Center.
The daily work focuses on providing supervision for employees performing routine clerical work, such as checking clients in and out of the electronic health record (EHR), collecting copays, updating records, correspondence, and other general medical office duties.
The Office Manager ensures that there is adequate office coverage available daily.
This position reports directly to the Senior Office Manager.
Job Requirements:
Associate degree in human services or related field with experience in a medical office including supervision of staff.
OR5 years of relevant medical office experience.
Competencies:
Technology proficiency (Windows, Microsoft Office, Electronic Health Records).
Knowledge of Netsmart or other Electronic Health Record preferred.
Office of Mental Health (OMH) regulations preferred.
Well versed in HIPAA Privacy and Security Rules.
Knowledge of Medicare, Medicaid, and other insurance regulations.
Communication proficiency.
Strong organization and multitasking abilities.
Time management.
Leadership development.
Procedure/policy development.
Collaborative relationship development.
Public speaking.
Business acumen.
Benefits:
Medical, dental, and vision coverage.
403(b) retirement plan with employer match up to 5%.
Generous paid vacation, holiday, sick and personal time package (2 weeks' vacation in first year, 13 paid holidays per year, 12 sick days per year and 4 personal days per year).
Access to Family Services' Compassionate Leave Program where employees can donate/receive unused time off.
Group term life and long-term disability insurance.
Supplemental life insurance & accidental death and dismemberment coverage (AD&D),Supplemental insurance through Aflac.
Employee assistance program (EAP).
Pet insurance.
Our Mission:
Family Services brings people together to find the support they need, improving their lives and communities, and building a stronger safer Hudson Valley.
Our Values:
Compassion - Extending empathy and understanding to others.
Integrity - Being honest and dependable.
Hope - Believing in the strength of the human spirit and heart, to emerge and thrive when faced with a challenge.
Diversity - Promoting a vision of community comprised of wide-ranging assets.
Respect - Treating all individuals with dignity and without judgement.
Community - Recognizing and reinforcing the importance of our world as being comprised of people of differing strengths and perspectives.
Justice - Promoting social and economic equity and fairness.
Quality - Aspiring for excellence in every aspect of our work.
Job
Responsibilities:
Oversight of the Behavioral Health Center front office procedures and policies including scheduling, cash collection, supply management, and customer service.
Facilitates coordination between office staff and Billing team related to client insurance issues, copayments, and authorizations.
Responsible for ongoing Electronic Health Record (EHR) training and support of office staff.
Collaborates with other Office Managers on office procedures under guidance of Senior Office Manager.
Provides training and support in customer service skills.
Maintains a safe and secure working environment.
Handles customer inquiries and complaints.
Maintains office supply inventory.
Maintains folders and spreadsheets for adequate reporting to Senior Office Manager.
Oversees adherence to office policies and procedures.
Manages internal staff relations.
Addresses and resolves problem situations such as non-routine activities.
Addresses and resolves client complaints and issues.
Attends meetings and disseminates information to Office SpecialistsFacilitates staff development and assures that staff are appropriately trained to meet the organizational requirements and regulations.
Provides leadership to organization staff by example, by knowledge and practice of professional skills, relationship, and standards.
Assures appropriate staffing by recruiting, interviewing, and recommending candidates for positions in Behavioral Health Centers.
Bilingual English/Spanish speaking a plus! Supervisory:
Direct supervision of Behavioral Health Center Office Specialists.
Ensure performance of Office Specialists by providing adequate supervision, coaching and guidance.
Completes staff performance appraisals in a timely manner, addressing disciplinary issues through the organization progressive disciplinary process.
General:
Participates in organization-wide and organization-appointed committees to facilitate organization program initiatives.
Responds supportively to changes in programs and policies and takes a broad view of one's position by assuming additional responsibilities when the need arises.
We are an equal opportunity employer and our goal is to be a diverse workforce representative of the community we serve.
Family Services, Inc.
follows federal, state, and local laws prohibiting discrimination in hiring and employment.
We do not discriminate against employees or applicants in violation of those laws.
Powered by JazzHRAbout the Company:
Family Services Inc.
In collaboration with others, the mission of Family Service is to provide quality programs and services, which effectively assist and strengthen individuals and families in our community.
Family Service provides more than 5,000,000 meals each year through a USDA food program in 85 Nebraska counties.
This program feeds almost 21,000 children in more than 1,312 licensed home child-care facilities.
Family Service delivers the Women, Infant and Children (WIC) program to 3,000 people in Lancaster County each month.
Services include nutrition and breast feeding education as well as formula, milk and other staples.
Family Service cares for more than 1,700 children who take part in our child care and early childhood programs based in 20 Lincoln Public Schools.
Family Service counsels families and individuals with behavioral health sessions at 13 specific local schools.
Family Service partners with a variety of federal, state, local and non-profit agencies to make available a number of other innovative programs to assist Nebraska families.
Family Service Early Childhood and Youth Development programs granted over $694,000 in free and reduced rate scholarships to children during 2011-2012 school year.
Visit and like us on Facebook at https:
//www.
facebook.
com/FamilyServiceLincolnCompany Size:
50 to 99 employees Industry:
Nonprofit Charitable OrganizationsFounded:
1891.
Estimated Salary: $20 to $28 per hour based on qualifications.
The Office Manager will oversee day-to-day operations at our Beacon location providing excellent customer service to our clients.
Title:
Office Manager Salary:
$21.
00 - $23.
00 per hourStatus:
Full-Time, Non-Exempt, 40 Hours per Week Supervisor:
Senior Office ManagerLocation:
Beacon Behavioral Health Center Center Hours:
Mon, Wed, Fri 8:
30am-5:
30pm & Tues, Thurs 8:
30am-7pmSchedule:
Monday - Friday 8:
30am-5:
30pm, coverage may be needed till 7pm on Tuesdays or Thursdays Function:
The Office Manager will provide direct support to the front-end Office Specialists and the multi-disciplinary clinical team at the Behavioral Health Center.
The daily work focuses on providing supervision for employees performing routine clerical work, such as checking clients in and out of the electronic health record (EHR), collecting copays, updating records, correspondence, and other general medical office duties.
The Office Manager ensures that there is adequate office coverage available daily.
This position reports directly to the Senior Office Manager.
Job Requirements:
Associate degree in human services or related field with experience in a medical office including supervision of staff.
OR5 years of relevant medical office experience.
Competencies:
Technology proficiency (Windows, Microsoft Office, Electronic Health Records).
Knowledge of Netsmart or other Electronic Health Record preferred.
Office of Mental Health (OMH) regulations preferred.
Well versed in HIPAA Privacy and Security Rules.
Knowledge of Medicare, Medicaid, and other insurance regulations.
Communication proficiency.
Strong organization and multitasking abilities.
Time management.
Leadership development.
Procedure/policy development.
Collaborative relationship development.
Public speaking.
Business acumen.
Benefits:
Medical, dental, and vision coverage.
403(b) retirement plan with employer match up to 5%.
Generous paid vacation, holiday, sick and personal time package (2 weeks' vacation in first year, 13 paid holidays per year, 12 sick days per year and 4 personal days per year).
Access to Family Services' Compassionate Leave Program where employees can donate/receive unused time off.
Group term life and long-term disability insurance.
Supplemental life insurance & accidental death and dismemberment coverage (AD&D),Supplemental insurance through Aflac.
Employee assistance program (EAP).
Pet insurance.
Our Mission:
Family Services brings people together to find the support they need, improving their lives and communities, and building a stronger safer Hudson Valley.
Our Values:
Compassion - Extending empathy and understanding to others.
Integrity - Being honest and dependable.
Hope - Believing in the strength of the human spirit and heart, to emerge and thrive when faced with a challenge.
Diversity - Promoting a vision of community comprised of wide-ranging assets.
Respect - Treating all individuals with dignity and without judgement.
Community - Recognizing and reinforcing the importance of our world as being comprised of people of differing strengths and perspectives.
Justice - Promoting social and economic equity and fairness.
Quality - Aspiring for excellence in every aspect of our work.
Job
Responsibilities:
Oversight of the Behavioral Health Center front office procedures and policies including scheduling, cash collection, supply management, and customer service.
Facilitates coordination between office staff and Billing team related to client insurance issues, copayments, and authorizations.
Responsible for ongoing Electronic Health Record (EHR) training and support of office staff.
Collaborates with other Office Managers on office procedures under guidance of Senior Office Manager.
Provides training and support in customer service skills.
Maintains a safe and secure working environment.
Handles customer inquiries and complaints.
Maintains office supply inventory.
Maintains folders and spreadsheets for adequate reporting to Senior Office Manager.
Oversees adherence to office policies and procedures.
Manages internal staff relations.
Addresses and resolves problem situations such as non-routine activities.
Addresses and resolves client complaints and issues.
Attends meetings and disseminates information to Office SpecialistsFacilitates staff development and assures that staff are appropriately trained to meet the organizational requirements and regulations.
Provides leadership to organization staff by example, by knowledge and practice of professional skills, relationship, and standards.
Assures appropriate staffing by recruiting, interviewing, and recommending candidates for positions in Behavioral Health Centers.
Bilingual English/Spanish speaking a plus! Supervisory:
Direct supervision of Behavioral Health Center Office Specialists.
Ensure performance of Office Specialists by providing adequate supervision, coaching and guidance.
Completes staff performance appraisals in a timely manner, addressing disciplinary issues through the organization progressive disciplinary process.
General:
Participates in organization-wide and organization-appointed committees to facilitate organization program initiatives.
Responds supportively to changes in programs and policies and takes a broad view of one's position by assuming additional responsibilities when the need arises.
We are an equal opportunity employer and our goal is to be a diverse workforce representative of the community we serve.
Family Services, Inc.
follows federal, state, and local laws prohibiting discrimination in hiring and employment.
We do not discriminate against employees or applicants in violation of those laws.
Powered by JazzHRAbout the Company:
Family Services Inc.
In collaboration with others, the mission of Family Service is to provide quality programs and services, which effectively assist and strengthen individuals and families in our community.
Family Service provides more than 5,000,000 meals each year through a USDA food program in 85 Nebraska counties.
This program feeds almost 21,000 children in more than 1,312 licensed home child-care facilities.
Family Service delivers the Women, Infant and Children (WIC) program to 3,000 people in Lancaster County each month.
Services include nutrition and breast feeding education as well as formula, milk and other staples.
Family Service cares for more than 1,700 children who take part in our child care and early childhood programs based in 20 Lincoln Public Schools.
Family Service counsels families and individuals with behavioral health sessions at 13 specific local schools.
Family Service partners with a variety of federal, state, local and non-profit agencies to make available a number of other innovative programs to assist Nebraska families.
Family Service Early Childhood and Youth Development programs granted over $694,000 in free and reduced rate scholarships to children during 2011-2012 school year.
Visit and like us on Facebook at https:
//www.
facebook.
com/FamilyServiceLincolnCompany Size:
50 to 99 employees Industry:
Nonprofit Charitable OrganizationsFounded:
1891.
Estimated Salary: $20 to $28 per hour based on qualifications.
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